State Farm® Insurance Agent Rachel Davis

"Kaylee was extremely helpful, made the process super short and straight to the point as well as actually lowered my payment while sticking to full coverage! Thank you for being so easy to work with!"

"I had a great experience with the Rachel Davis State Farm office. From the time I first requested a quote, everyone was responsive and helpful without being pushy. I heard from several people in the office, and even received a call from the agency owner on a Saturday morning, which really impressed me.

Christja helped me finalize my home and auto insurance on Saturday and made the entire process easy. She took the time to make sure everything was set up correctly and answered my questions along the way. The communication and customer service from this office were a night-and-day difference from what I had been dealing with through my previous insurance company.

On top of the excellent service, I ended up with significantly better auto coverage while saving a substantial amount of money on my home and auto insurance.

Great local service, great communication, and people who actually seem to care about earning and keeping your business. I couldn't be happier with the switch. Five stars and absolutely recommended."

"Very happy to work with Rachel's team!"

"Very easy to talk to, very informative, and had my best interest in mind for the future"

"Was very helpful with everything I needed insurance also very fast response time on emails for questions would recommend"

"Shout out today for the great service from Lily at Rachel Davis State Farm in Dubuque. I needed assistance with my car insurance coverage and Lily did a bang up job of answering all my questions, updating my policy, and providing the documentation I needed is very short order. Needs like this pop up unexpectedly from time to time and it is good to know that people like Lily are there to answer your calls."

"Hailey is very experienced and very knowledgeable and made this insurance transition very painless. I was very impressed by the difference of premiums when comparing pricing. Very good experience."

"We had a great experience getting updated coverage due to a new car purchase. Lily was very helpful and we appreciate the detail and information provided."

"Always fast reliable help when needed!"

"I had a great experience working with Rachel davis. Rachel was very kind, patient, and always willing to help. She took the time to answer all my questions and made the whole process much easier for me. I really appreciate her professionalism and excellent customer service. Highly recommend her!"

"Lily was great and answered my questions in a timely manner and was much appreciated."

"Kathryn Sullivan helped me make changes to my account today. She made it so easy. She knew right what I needed and was fast and friendly!"

"Courteous fast and helpful"

"Super fast receipt of insurance cards - received in email while still on the phone. Awesome - I was told last week by another person they would email them, but had never received!!!"

"Lily did a great job today , knowledgeable and efficient !!!"

"Wow! Lily was unbelievably fast in her turn around of information and service. I moved from Iowa to Texas and needed a copy of an appraisal document. State Farm, please thank Lily for us. She is a keeper and pleasant to work with."

"Kathryn did great! On spot!"

"Awesome job no complaints"

"Lily Kemp of State Farm Insurance was able to answer my questions in a very quick manner. Thank you Lily 😊"

"Very knowledgeable, patient and professional!"

"Katie was prompt and very efficient in getting my insurance placed on my Ford van."

"Katie has been fantastic at transferring all of our policies since we recently moved to the area.

7/14/26 Lily Kemp set up the insurance on our new vehicle in a matter of minutes. She was very professional and did a great job."

"Very nice and makes stuff easy"

"Update: Kaylee and I talked on the phone and had a productive conversation. Still not thrilled with the final numbers, but that is not her decision. She was able to articulate everything quite well. Thanks

Kaylee offered fast service but seemed more concerned with her rating that responding to customer needs. She made sure I had this link and wanted me to mention her by name, but responded to an inquiry as to why premium costs stayed the same despite a reduction in coverage with a seven-word answer and no pleasantries. Her request to give her a positive recommendation was longer than her two combined answers. I understand costs go up, but as a 20+ year customer who stayed loyal when moving three hours away should warrant pleasantries such as "thank you", "we understand your concern", etc. My messages to her were written professionally."

"Kaylee in Rachel Davis' office deserves this review. She took the time to explain my options and answered all my questions!"