Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Sulzer

Dan Sulzer

September 24, 2026

5  out of  5
rating by Dan Sulzer
"I met with Averie, an office staff member, to pay my insurance bill. She was very professional and made a suggestion that will save me additional money on the next billing cycle. She gave me a text today letting me know she already has it set up."
We responded:
"Thank you for the 5 Star Review, Dan!"
Profile photo of Kim Zickau Quick

Kim Zickau Quick

September 23, 2026

5  out of  5
rating by Kim Zickau Quick
"Great service with canceling our golf cart insurance and also getting insurance on our new home
With transition of closing on the same day."
We responded:
"So happy to help! Thank you for leaving a 5 star review Kim"
Profile photo of Regina Brooks

Regina Brooks

September 23, 2026

5  out of  5
rating by Regina Brooks
"I spoke with Averie about an adjustment for my auto insurance and she helped me with my need and I really appreciate her customer service, friendliness and accuracy…5 stars for sure !"
We responded:
"Thank you for the wonderful review Regina!"
Profile photo of Sarah Tschiggfrie

Sarah Tschiggfrie

September 22, 2026

5  out of  5
rating by Sarah Tschiggfrie
"Thank you Averie Fier for your fast and efficient service!!"
We responded:
"Happy to help! Thank you for the review Sarah"
Profile photo of Brandon Evans

Brandon Evans

September 16, 2026

5  out of  5
rating by Brandon Evans
"Kaylee was extremely helpful, made the process super short and straight to the point as well as actually lowered my payment while sticking to full coverage! Thank you for being so easy to work with!"
We responded:
"Glad we made it easy. Thank you for the 5 star review Brandon"
Profile photo of Matty

Matty

September 15, 2026

5  out of  5
rating by Matty
"I had a great experience with the Rachel Davis State Farm office. From the time I first requested a quote, everyone was responsive and helpful without being pushy. I heard from several people in the office, and even received a call from the agency owner on a Saturday morning, which really impressed me.

Christja helped me finalize my home and auto insurance on Saturday and made the entire process easy. She took the time to make sure everything was set up correctly and answered my questions along the way. The communication and customer service from this office were a night-and-day difference from what I had been dealing with through my previous insurance company.

On top of the excellent service, I ended up with significantly better auto coverage while saving a substantial amount of money on my home and auto insurance.

Great local service, great communication, and people who actually seem to care about earning and keeping your business. I couldn't be happier with the switch. Five stars and absolutely recommended."
We responded:
"We're so happy to have you! Thank you for coming on board to our Agency. We really appreciate your business and that you took the time to give us such a wonderful review."
Profile photo of Wendy R. Richards

Wendy R. Richards

September 11, 2026

5  out of  5
rating by Wendy R. Richards
"Very happy to work with Rachel's team!"
We responded:
"We are so happy to work with you Wendy! Thank you for the 5 star review!"
Profile photo of Brandy Schmidt

Brandy Schmidt

September 11, 2026

5  out of  5
rating by Brandy Schmidt
"Very easy to talk to, very informative, and had my best interest in mind for the future"
We responded:
"It's great to talk to you Brandy! Thank you for the 5 star review"
Profile photo of Sean LuGrain

Sean LuGrain

September 10, 2026

5  out of  5
rating by Sean LuGrain
"Was very helpful with everything I needed insurance also very fast response time on emails for questions would recommend"
We responded:
"Thank you Sean! We enjoy doing business with you"
Profile photo of Marilyn Cole

Marilyn Cole

September 4, 2026

5  out of  5
rating by Marilyn Cole
"Shout out today for the great service from Lily at Rachel Davis State Farm in Dubuque. I needed assistance with my car insurance coverage and Lily did a bang up job of answering all my questions, updating my policy, and providing the documentation I needed is very short order. Needs like this pop up unexpectedly from time to time and it is good to know that people like Lily are there to answer your calls."
We responded:
"We really appreciate the shout out Marilyn. Thank you for trusting us!"
Profile photo of Steve Sigwarth

Steve Sigwarth

August 29, 2026

5  out of  5
rating by Steve Sigwarth
"Hailey is very experienced and very knowledgeable and made this insurance transition very painless. I was very impressed by the difference of premiums when comparing pricing. Very good experience."
We responded:
"Thank you for coming on board with our Agency. Thank you for taking the time to share your experience."
Profile photo of Ann Bodnar-Donovan

Ann Bodnar-Donovan

August 21, 2026

5  out of  5
rating by Ann Bodnar-Donovan
"We had a great experience getting updated coverage due to a new car purchase. Lily was very helpful and we appreciate the detail and information provided."
We responded:
"Thank you for the wonderful review Ann! We love working with people like you."
Profile photo of Jody Kenniker

Jody Kenniker

August 19, 2026

5  out of  5
rating by Jody Kenniker
"Always fast reliable help when needed!"
We responded:
"So great to hear! Thank you for the great review Jody!"
Profile photo of Ruisu _

Ruisu _

August 12, 2026

5  out of  5
rating by Ruisu _
"I had a great experience working with Rachel davis. Rachel was very kind, patient, and always willing to help. She took the time to answer all my questions and made the whole process much easier for me. I really appreciate her professionalism and excellent customer service. Highly recommend her!"
We responded:
"Thank you Ruisu! We really appreciate your business and enjoy working with people like you!"
Profile photo of Melissa Pearson

Melissa Pearson

August 11, 2026

5  out of  5
rating by Melissa Pearson
"Lily was great and answered my questions in a timely manner and was much appreciated."
We responded:
"Thank you for sharing your experience Melissa! We greatly appreciate it!"
Profile photo of Susan Noonan

Susan Noonan

August 10, 2026

5  out of  5
rating by Susan Noonan
"Kathryn Sullivan helped me make changes to my account today. She made it so easy. She knew right what I needed and was fast and friendly!"
We responded:
"So glad we were able to help! Thank you for sharing "
Profile photo of Robert Wolf

Robert Wolf

August 3, 2026

5  out of  5
rating by Robert Wolf
"Courteous fast and helpful"
We responded:
"Thank you Robert! We really appreciate your loyal business."
Profile photo of LaVonne Hess

LaVonne Hess

July 29, 2026

5  out of  5
rating by LaVonne Hess
"Super fast receipt of insurance cards - received in email while still on the phone. Awesome - I was told last week by another person they would email them, but had never received!!!"
We responded:
"So glad we figured it out! Thank you LaVonne for sharing your experience and giving us a 5 star review."
Profile photo of Matthew Waack

Matthew Waack

July 28, 2026

5  out of  5
rating by Matthew Waack
"Lily did a great job today , knowledgeable and efficient !!!"
We responded:
"We enjoy doing business with you Matt! Thank you for taking the time to give us a 5 star review."
Profile photo of EILEEN LEMAY

EILEEN LEMAY

July 27, 2026

5  out of  5
rating by EILEEN LEMAY
"Wow! Lily was unbelievably fast in her turn around of information and service. I moved from Iowa to Texas and needed a copy of an appraisal document. State Farm, please thank Lily for us. She is a keeper and pleasant to work with."
We responded:
"Thank you for reaching out to us, we enjoy doing business with you!"
Profile photo of Julie Remakel

Julie Remakel

July 22, 2026

5  out of  5
rating by Julie Remakel
"Kathryn did great! On spot!"
We responded:
"This is great to hear. We are happy to help. Thank you for giving us a 5 star review!"
Profile photo of Colton Davis

Colton Davis

July 21, 2026

5  out of  5
rating by Colton Davis
"Awesome job no complaints"
We responded:
"You're the best Colton! Thank you for your 5 star review."
Profile photo of Mary Ramler

Mary Ramler

July 20, 2026

5  out of  5
rating by Mary Ramler
"Lily Kemp of State Farm Insurance was able to answer my questions in a very quick manner. Thank you Lily 😊"
We responded:
"So glad we cleared things up. Thank you for sending us a 5 star review!"
Profile photo of Erica Anne Wieseler

Erica Anne Wieseler

July 15, 2026

5  out of  5
rating by Erica Anne Wieseler
"Very knowledgeable, patient and professional!"
We responded:
"Thank you for your business Erica! We appreciate the review "
Profile photo of Jim Bauerly

Jim Bauerly

July 15, 2026

5  out of  5
rating by Jim Bauerly
"Katie was prompt and very efficient in getting my insurance placed on my Ford van."
We responded:
"Thank you for sharing Jim! We appreciate the 5 star review"