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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mandy Harkey

April 23, 2026

5  out of  5
rating by Mandy Harkey
"Very fast at sending documents, very friendly, and answers any questions I have for them"
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Savannah Shepler

April 22, 2026

5  out of  5
rating by Savannah Shepler
"Lily was SO kind to work with over the phone and was super helpful in getting our policy updated with our new car. It’s so refreshing to have great customer service! Thank you Lily!!"
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Alayna Soto

April 21, 2026

5  out of  5
rating by Alayna Soto
"Great service! Kaylee was very helpful and fast to help!"
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Jeff Guns

April 17, 2026

1  out of  5
rating by Jeff Guns
"Had Rachel Davis State Farm for YEARS and am being cancelled due to having my car towed too many times in a year (6 times). Unbelievable given how much I have paid them monthly for YEARS. Do NOT go with State Farm…did not fight for me at all. If I could give them Zero stars I would"
We responded:
"That's awesome! Thank you for the 5 star review. We appreciate your business!"
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Austin Eichensehr

April 13, 2026

5  out of  5
rating by Austin Eichensehr
"Very quick response and very helpful"
We responded:
"Great to hear! Thank you for the 5 star review Austin :)"
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Greg Gorton

April 8, 2026

5  out of  5
rating by Greg Gorton
"I have had perfect customer service from Rachel and her team! Quick call backs and great financial services. Rachel helps me think about where I want to be 5-30 years in the future. I’m lucky to work with her and her great team."
We responded:
"Thank you for the wonderful review Greg! We enjoy helping you plan for the future."
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Cheryl Tigges

April 6, 2026

1  out of  5
rating by Cheryl Tigges
"They are quick to respond when trying to secure you as a new customer but once you are onboard, they are slow to respond. You have to keep following up to get answers to questions."
We responded:
"Thank you for your feedback Cheryl. I reviewed your account and see that all inquiries were resolved on the same day. Sometimes within an hour and appropriate follow up was pended where necessary. We also just called you and left a voicemail to see if there is something more specific we need to address."
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Brenda Holmes

March 20, 2026

5  out of  5
rating by Brenda Holmes
"The service was very quick in response time. Kaylee was very fast in responding."
We responded:
"We really appreciate your 5 star review Brenda!!"
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Kathy Winner

March 19, 2026

5  out of  5
rating by Kathy Winner
"My transition to StateFarm has been seamless. Thank you Hailey"
We responded:
"We are so happy you joined our Agency. Thank you for the wonderful feedback."
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doug schumacher

March 17, 2026

5  out of  5
rating by doug schumacher
"Kaylee was great to work with, communication was amazing, quick feedback, and easy to deal with. Great job Kaylee! Appreciate the help you provided me."
We responded:
"Thank you Doug! We really appreciate your business and are grateful for your feedback."
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Terry Meyer

March 13, 2026

5  out of  5
rating by Terry Meyer
"Excellent service!"
We responded:
"Thank you for the wonderful review Terry!"
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Reed Kluesner

March 11, 2026

5  out of  5
rating by Reed Kluesner
"Kate is such a great help! State Farm is lucky to have her!"
We responded:
"Thank you for the wonderful review Reed. We are lucky to have you!"
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Gary Danzer

March 9, 2026

5  out of  5
rating by Gary Danzer
"Very helpful. Nice giro👍"
We responded:
"Great to see you in the office Gary. We really appreciate your business."
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Amy Adney

February 26, 2026

5  out of  5
rating by Amy Adney
"Kaylee Truitt helped me get a new policy added and the old one removed from my insurance plan today! Quick and easy! Thank you so much Kaylee"
We responded:
"We're so happy you are pleased. Thank you for the 5 star review Amy!"
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Sharon Fairchild

February 25, 2026

5  out of  5
rating by Sharon Fairchild
"Works to answer questions"
We responded:
"Thank you Sharon! I'm glad we were able to answer all of your questions!"
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Lynn Streuli

February 13, 2026

5  out of  5
rating by Lynn Streuli
"Kaylee was fantastic to work with. Very quick and efficient. Thank you Kaylee!"
We responded:
"Thank you for the great review Lynn! We're happy to have you in our agency."
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Skyler Kelley

February 12, 2026

5  out of  5
rating by Skyler Kelley
"Had a great experience, Kaylee Truitt was very fast getting me the best deal. Would recommend going through her."
We responded:
"Thank you for the 5 star review Skyler. Have an awesome day!"
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Cody Usa

February 9, 2026

5  out of  5
rating by Cody Usa
"Lily Kemp helped me with a quote and with great coverage at a low rate thank you so much 🙏"
We responded:
"That's awesome! and thank you for being an awesome customer!"
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Jesse Meloy

February 8, 2026

5  out of  5
rating by Jesse Meloy
"State Farm and their customer service have always been great for us."
We responded:
"Thank you for being a wonderful, loyal customer Jesse! We appreciate your feedback."
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mark niemer

February 4, 2026

5  out of  5
rating by mark niemer
"We added some items to our homeowners insurance and Kaylee did a wonderful job helping us out. Thank you!"
We responded:
"Thank you for trusting us with your Insurance needs Mark! And thank you for your feedback of Rachel FitzPatrick State Farm and highlighting our awesome team members!"
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Kevin Engler

February 2, 2026

5  out of  5
rating by Kevin Engler
"Lily was very friendly, knowledgeable and helpful. A+"
We responded:
"Thank you for the 5 start review Kevin! It's our pleasure to help you with all of your insurance needs!"
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Corinne Rothblum

January 29, 2026

5  out of  5
rating by Corinne Rothblum
"Very prompt customer service!"
We responded:
"So wonderful to hear! Thank you for the great review Corinne!"
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Trent

January 20, 2026

5  out of  5
rating by Trent
"Kaylee was able to help me quickly and understood my questions."
We responded:
"This so great! Thank you for giving us a 5 star review."
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Robert Wolf

January 19, 2026

5  out of  5
rating by Robert Wolf
"I have the utmost confidence and want to thank Christine for the fast helpful service."
We responded:
"Thank you Robert! We really appreciate your loyal business."
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Rich LeMay

December 9, 2025

5  out of  5
rating by Rich LeMay
"Kathryn was very helpful and speedy! She’s awesome."
We responded:
"Thank you for the 5 star review. We think you're awesome!"