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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Blake Rockwell

January 3, 2025

5  out of  5
rating by Blake Rockwell
"Sarah Shultz was quick, efficient and friendly! I appreciate her customer service! Thank you!!"
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Lisa Lee

December 26, 2024

1  out of  5
rating by Lisa Lee
"Katy called me to tell me state farm came to my house and found out my roof was bad. That was a lie. They used Google maps to decide this. If I didn't get it fixed I was to be dropped. I got a metal roof in October. Told Katy was still dropped in December with no notice. You never talk to Rachel and don't go here. They don't follow up and they lie straight to your face . I had been with them since 2008 with no claim ever. Nice to treat your customers this way!!!"
We responded:
"Thank you for taking the time to leave us a 5 star review Lisa. We appreciate you."
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Leonard Ernst

December 23, 2024

5  out of  5
rating by Leonard Ernst
"Very knowledgeable. Great listener. It was a pleasure to talk with her."
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Stephanie Carnathan

December 21, 2024

5  out of  5
rating by Stephanie Carnathan
"Called today to request a quote for home and auto insurance and was connected to Sarah - the whole experience from start to finish was exceptional. She was friendly, informative and a huge help. State Farm is our best bet by far, and I highly recommend this company."
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mark niemer

December 19, 2024

5  out of  5
rating by mark niemer
"Callie did a superb job putting together a homeowner's policy for us on very short notice. Thanks so much!"
We responded:
"Thank you for trusting us with your Insurance needs Mark! And thank you for your feedback of Rachel FitzPatrick State Farm and highlighting our awesome team members!"
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TMAS

December 11, 2024

5  out of  5
rating by TMAS
"My AMAZING agent made my day!!!!! Looking to save money?? SARAH SCHULTZ is your gal. She went above and beyond to find me the best rates. Hannah is also so kind and understanding which made the process go even smoother ⭐⭐⭐⭐⭐ A++++++ Thank You, TMS"
We responded:
"Thank you for the 5 Star Review. We're so happy you chose us for your auto and homeowners insurance needs. Welcome to the RachelSFFamily!"
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Krystal Frederick

December 4, 2024

5  out of  5
rating by Krystal Frederick
"Rachel and her team gave me great service and wonderful to work with!!"
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Roger Schultz

December 4, 2024

5  out of  5
rating by Roger Schultz
"Sarah Schultz promptly returned my call, requesting quotes for Auto and homeowners insurance. Additionally a quote for a life policy. Sarah was well prepared before the call. She explained all the different policies to my satisfaction and quickly quoted me prices when I would change the scenario. Sarah listened to my questions and even made several suggestions to save me money. I asked(Sarah) to email me the quotes before our call ended. I hung up the phone, logged into my email and there the quotes were. I was extremely satisfied with the professionalism and speed that (Sarah) demonstrated During and after the phone call."
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Ahmad Osmani

December 2, 2024

5  out of  5
rating by Ahmad Osmani
"I recently had the pleasure of working with Luke Branham from Rachel State Farm agency. Friendly, knowledgeable, and ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first"
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Katie Plozel

November 22, 2024

5  out of  5
rating by Katie Plozel
"Everyone was very polite and professional, while still giving a friendly, familial air. I felt like was talking to a friend I've known a long time!"
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Nate B

November 21, 2024

5  out of  5
rating by Nate B
"Great customer service, great information, pleasant to work with"
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Kim Miller

November 20, 2024

5  out of  5
rating by Kim Miller
"Sarah Schultz was amazing. Thank you"
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TONI HARRIS

November 19, 2024

5  out of  5
rating by TONI HARRIS
"Sara was very helpful in providing information. I plan to reconnect to finalize policy."
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Lee McEvoy

November 7, 2024

5  out of  5
rating by Lee McEvoy
"Appreciated information & quick responses while working with Sarah Schultz the last two days...we got everything settled satisfactorily."
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Wendy Scott

November 4, 2024

5  out of  5
rating by Wendy Scott
"Many thanks to the Maquoketa State Farm office. They were very polite and professional. I received the information I requested within hours. Thank you."
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Autumn Phail

November 1, 2024

5  out of  5
rating by Autumn Phail
"Very fast service, very kind person! Highly recommend."
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Lucas Weirup

October 22, 2024

5  out of  5
rating by Lucas Weirup
"Very helpful and professional 👌"
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Michael McClain

October 18, 2024

5  out of  5
rating by Michael McClain
"I called the office at 4:15 PM on Friday and left a voicemail asking for a copy of my homeowners policy. I was not expecting a reply until the following week. Surprise for me!! Within in 10 minutes I had a copy of what I requested in my email. That happened on. Friday afternoon about quit time. Almost unheard of in today’s world. Thank you Hailey for the great service.!!! Mike"
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Peter Shearer

September 20, 2024

5  out of  5
rating by Peter Shearer
"I have been a State Farm policy holder with Rachel Davis Agency for years, and have always received excellent service and prompt response to my insurance needs and questions. I have dealt with Hailey most recently at the Rachel Davis agency and have had great, friendly, knowledgeable service."
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Jim Westhoff

September 18, 2024

5  out of  5
rating by Jim Westhoff
"Had a good conversation with Sarah the other day. She had called me to see if I had anything change lately and if I was comfortable with my insurance coverage. I did have a question about my classic truck. She not only answered my question but also sent me the form to fill out to my email address. Could print it out and submit it without even having to go to the office. Excellent! I also was having lunch with my grandson a little while back, he only has a permit. He wanted to drive home. I called state farm and asked if he was okay to drive my vehicle. Talked to Luke and he assured me it was no problem. Quite pleasant interaction. Made my grandsons day!"
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Gavin Adrian

September 13, 2024

5  out of  5
rating by Gavin Adrian
"Luke Branham was very helpful and informative on giving me assistance with my new quotes! He's a chill and awesome Representative who knows his stuff when it comes to Insurance! Would definitely recommend his services and State Farm in general!!"
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rc asomness

September 5, 2024

5  out of  5
rating by rc asomness
"Good person"
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jack brown

September 4, 2024

5  out of  5
rating by jack brown
"Lucas was great to work with and made usually a not fun process very fun and easy. The best part he figured out how to lower my payment monthly. Thank you so much Lucas!"
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Bonnie Johnson

September 4, 2024

5  out of  5
rating by Bonnie Johnson
"Sarah Shultz was amazing. She answered questions in one conversation I had been trying to get answered for weeks. Thank you Sarah"
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Samantha Hahn

August 19, 2024

5  out of  5
rating by Samantha Hahn
"I love State Farm. They are always helpful and knowledgeable. Thank you Sarah Schultz"